FINCA Results

Measuring Our Impact

Social Performance Management

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  • Approach
    • FINCA’s Mission
    • Survey Methodology
    • Data Sources
  • Indicators
    • Financial Inclusion
    • Living Standards
    • Income & Employment
    • Women’s Empowerment
    • Clients’ Goals
  • Global Data
    • Africa
      • DRC
      • Malawi
      • Nigeria
      • Tanzania
      • Uganda
      • Zambia
    • Eurasia
      • Armenia
      • Azerbaijan
      • Kosovo
      • Kyrgyzstan
      • Tajikistan
    • Latin America
      • Guatemala
      • Haiti
      • Honduras
    • MESA
      • Jordan
      • Pakistan
  • News

Eurasia

FINCA has operated in Eurasia since 1995. Our operations cover countries that suffer from widespread poverty, such as Tajikistan, Armenia and Kyrgyzstan, as well as others that are striving to create modern, market-led economies. In both cases, the lack of banking services is an impediment to social and economic progress.

FINCA's impact in Eurasia is particularly evident in its rural outreach and job creation indicators. Rural customers make up 65 percent of all borrowers, higher than any other region. Many of our borrowers are engaged in farming and rearing livestock. These clients use FINCA's loans to purchase seeds or fertilizer, and they pay their installments after harvesting their crops. Along they way, they employ additional workers. The average client in Eurasia employs 2.2 people (including herself). About a third of these jobs are directly attributable to FINCA loans, the highest in the FINCA network.

Explore Eurasia Data ↓

Financial Inclusion

Eurasia:
Reaching the Financially Excluded

Eurasia Armenia Azerbaijan Kosovo Kyrgyzstan Tajikistan
62% Adult population financially excluded
73,397 41% Female borrowers Kyrgyzstan has the highest female outreach in the region. % #
356,552 Total FINCA clients Georgia and Kyrgyzstan provide full banking services and their client base includes small savers as well as borrowers.
118,502 66% Borrowers in rural areas About two-thirds of our borrowers in Eurasia live in rural areas. % #
178,960 Total FINCA borrowers
48% Adult population financially excluded
7,730 36% Female borrowers % #
21,240 Total FINCA clients
9,346 44% Borrowers in rural areas Poverty is high throughout Armenia, but it is particularly acute in the more rural areas. % #
21,240 Total FINCA borrowers
Explore Armenia Data
71% Adult population financially excluded
5,340 21% Female borrowers % #
25,517 Total FINCA clients
15,821 62% Borrowers in rural areas % #
25,517 Total FINCA borrowers
Explore Azerbaijan Data
42% Adult population financially excluded
6,578 26% Female borrowers % #
25,147 Total FINCA clients
7,293 29% Borrowers in rural areas % #
25,147 Total FINCA borrowers
Explore Kosovo Data
59% Adult population financially excluded
43,288 53% Female borrowers Female outreach in Kyrgyzstan is significantly higher than the region overall (40%). % #
245,976 Total FINCA clients
68,179 84% Borrowers in rural areas Poverty in Kyrgyzstan is concentrated in rural areas, where 84% of FINCA’s clients reside. % #
81,165 Total FINCA borrowers
Explore Kyrgyzstan Data
61% Adult population financially excluded
10,461 40% Female borrowers % #
38,672 Total FINCA clients
17,865 69% Borrowers in rural areas Poverty is especially widespread in rural areas. % #
25,891 Total FINCA borrowers
Explore Tajikistan Data

Nearly 6 out of 10 adults lack access to a bank account in Eurasia, Financial exclusion is worse for women, the poor, and people in rural areas. More than any other region, FINCA Eurasia has established a presence in rural communities, offering services that are tailored to the needs of farmers. About two-thirds of our borrowers are from rural areas, where FINCA's credits for agriculture and livestock help them to purchase inputs and hire the workers they need for expansion.

View All Financial Inclusion Data

Living Standards

Eurasia:
Quality of Life

Eurasia Armenia Azerbaijan Kosovo Kyrgyzstan Tajikistan
25,792 14% Client homes without water % #
1,330 1% Client homes without electricity % #
104,658 58% Client homes without access to Internet % #
5,971 3% Clients who don’t own their home % #
9,715 5% Head of household with primary education or less % #
3,398 16% Client homes without water % #
0 0% Client homes without electricity % #
6,160 29% Client homes without access to Internet Internet access in Armenia has been improving over the past few years, and is actually higher in Armenia than in the region overall. % #
637 3% Clients who don’t own their home % #
0 0% Head of household with primary education or less % #
Explore Armenia Data
7,145 28% Client homes without water % #
0 0% Client homes without electricity % #
14,800 58% Client homes without access to Internet % #
255 1% Clients who don’t own their home % #
754 3% Head of household with primary education or less % #
Explore Azerbaijan Data
3,269 13% Client homes without water Water quality is a common problem for rural households, which often rely on domestic wells with inadequate sanitation systems. % #
0 0% Client homes without electricity % #
5,029 20% Client homes without access to Internet % #
503 2% Clients who don’t own their home % #
6,864 27% Head of household with primary education or less This is 10x the regional average. Lower levels of education are especially common among women. % #
Explore Kosovo Data
1,623 2% Client homes without water Although the population’s access to safe drinking water improved significantly during last decade, there are huge disparities among regions in the country. % #
812 1% Client homes without electricity % #
59,250 73% Client homes without access to Internet This is about 20 percentage points higher than in the overall region (55%). % #
4,058 5% Clients who don’t own their home % #
750 1% Head of household with primary education or less % #
Explore Kyrgyzstan Data
10,356 40% Client homes without water Outside of Africa, only Afghanistan has a higher share of customers without this basic service. % #
518 2% Client homes without electricity % #
19,418 75% Client homes without access to Internet This is 20 percentage points higher the regional average. Internet penetration is constrained by a limited reach of the telcom sector, the high cost of access, and widespread poverty. % #
518 2% Clients who don’t own their home % #
1,346 5% Head of household with primary education or less % #
Explore Tajikistan Data

FINCA's clients in Eurasia generally enjoy better living standards than the other regions where we work. Electricity is more widely available and most adults have more than a primary education. There are, however, instances of acute hardship in certain countries, such as the lack of clean water in Azerbaijan and Tajikistan. Meanwhile, about a fourth of our clients' households in Kosovo are headed by someone with less than a secondary education. This problem not only poses daily challenges; it also undermines the family's ability to improve their quality of life over time.

View All Living Standards Data

Income & Employment

Eurasia:
Income & Employment

Eurasia Armenia Azerbaijan Kosovo Kyrgyzstan Tajikistan
$4,112 43% Average annual profit profit as a % of average sales % #
2.4 Average # of employees per client enterprise
305,935 People employed in FINCA-funded enterprises
105,190 36% Employees hired due to FINCA loan % #
256,198 84% Wages paid above the poverty line % #
$2,910 55% Average annual profit % #
1.7 Average # of employees per client enterprise
36,817 People employed in FINCA-funded enterprises
6,911 19% Employees hired due to FINCA loan % #
29,454 80% Wages paid above the poverty line % #
Explore Armenia Data
$10,348 42% Average annual profit % #
1.8 Average # of employees per client enterprise
46,258 People employed in FINCA-funded enterprises
30,589 66% Employees hired due to FINCA loan % #
41,771 90% Wages paid above the poverty line % #
Explore Azerbaijan Data

No data has been collected yet for this indicator in Kosovo.

The support of FINCA donors is vital to our efforts to understand our clients and better serve them. Please Donate to support this important work.

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Explore Kosovo Data
$2,466 40% Average annual profit % #
2.7 Average # of employees per client enterprise
222,859 People employed in FINCA-funded enterprises
67,689 30% Employees hired due to FINCA loan % #
184,973 83% Wages paid above the poverty line % #
Explore Kyrgyzstan Data

No data has been collected yet for this indicator in Tajikistan.

The support of FINCA donors is vital to our efforts to understand our clients and better serve them. Please Donate to support this important work.

DONATE
Explore Tajikistan Data

Explore FINCA Loan Sectors

The enterprises financed by FINCA employ just over 2 people each, including the owner. Our clients attribute about a third of total employment in their businesses directly to the help of FINCA's loans. Even better, their firms and their farms are earning a healthy profit -- 46 percent on average. This means that our clients are able to pay a living wage to their workers. Eighty-two percent of employees in these businesses are being paid wages above the national poverty line, showing that the impact of financial services can be felt in many more families than those of our clients alone.

View All Income & Employment Data

Women’s Empowerment

Eurasia:
Empowering Women

Eurasia Armenia Azerbaijan Kosovo Kyrgyzstan Tajikistan
73,397 41% Female borrowers Kyrgyzstan has the highest female outreach in the region. % #
24,590 14% Clients with female-headed household % #
52,943 30% Households with female as main earner % #
50,271 39.3% Businesses run by women % #
127,741 41% Women employed by enterprises Avg. #
130,953 41% Jobs created by women % #
7,730 36% Female borrowers % #
7,730 36% Female borrowers % #
2,998 14% Clients with female-headed household % #
5,196 24% Households with female as main earner % #
5,735 27.0% Businesses run by women % #
16,355 44% Women employed by enterprises Avg. #
6,995 19% Jobs created by women % #
Explore Armenia Data
5,340 21% Female borrowers % #
5,340 21% Female borrowers % #
1,946 8% Clients with female-headed household % #
3,361 13% Households with female as main earner % #
8,012 31.4% Businesses run by women % #
14,800 32% Women employed by enterprises Avg. #
14,756 32% Jobs created by women % #
Explore Azerbaijan Data
6,578 26% Female borrowers % #
6,578 26% Female borrowers % #
2,307 9% Clients with female-headed household % #
4,230 17% Households with female as main earner % #
Explore Kosovo Data
43,288 53% Female borrowers Female outreach in Kyrgyzstan is significantly higher than the region overall (40%). % #
43,288 53% Female borrowers Female outreach in Kyrgyzstan is significantly higher than the region overall (40%). % #
10,083 12% Clients with female-headed household % #
31,690 39% Households with female as main earner % #
36,524 45.0% Businesses run by women % #
96,586 43% Women employed by enterprises Avg. #
109,201 49% Jobs created by women % #
Explore Kyrgyzstan Data
10,461 40% Female borrowers % #
10,461 40% Female borrowers % #
7,256 28% Clients with female-headed household % #
8,465 33% Households with female as main earner % #
Explore Tajikistan Data

Many of our female clients in Eurasia are the main breadwinner in their household. Besides providing for their families, they are creating jobs for others in their community, FINCA's impact on the economic participation of women is especially evident in Kyrgyzstan, where about 50 percent of the total employment is created by women. Owning a business and hiring workers enhances women's status in their communities and shows that they are not just the beneficiaries of grassroots economic growth -- they are its drivers as well.

View All Women’s Empowerment Data

Clients’ Goals

Goals Set By FINCA Borrowers
Goals Met By FINCA Borrowers
Eurasia Armenia Azerbaijan Kosovo Kyrgyzstan Tajikistan
3,859 3% Start a business % #
53,284 42% Expand a business % #
1,538 1% Invest in education % #
37,705 29% Improve their home The second most important goal is to improve their homes. % #
13,399 10% Buy an asset % #
8,040 6% Pay down debts % #
913 4% Start a business % #
6,584 31% Expand a business % #
446 2% Invest in education % #
4,843 23% Improve their home % #
2,379 11% Buy an asset % #
2,782 13% Pay down debts % #
Explore Armenia Data
510 2% Start a business % #
13,422 53% Expand a business % #
281 1% Invest in education % #
6,890 27% Improve their home % #
2,092 8% Buy an asset % #
1,199 5% Pay down debts % #
Explore Azerbaijan Data

No data has been collected yet for this indicator in Kosovo.

The support of FINCA donors is vital to our efforts to understand our clients and better serve them. Please Donate to support this important work.

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Explore Kosovo Data
2,435 3% Start a business % #
33,278 41% Expand a business % #
812 1% Invest in education % #
25,973 32% Improve their home % #
8,928 11% Buy an asset % #
4,058 5% Pay down debts % #
Explore Kyrgyzstan Data

No data has been collected yet for this indicator in Tajikistan.

The support of FINCA donors is vital to our efforts to understand our clients and better serve them. Please Donate to support this important work.

DONATE
Explore Tajikistan Data
Eurasia Armenia Azerbaijan Kosovo Kyrgyzstan Tajikistan
2,603 71% Start a business % #
42,121 77% Expand a business % #
858 62% Invest in education % #
25,072 64% Improve their home % #
9,802 74% Buy an asset % #
4,793 64% Pay down debts % #
420 46% Start a business % #
2,914 44% Expand a business % #
93 21% Invest in education % #
1,183 24% Improve their home % #
725 30% Buy an asset % #
1,224 44% Pay down debts % #
Explore Armenia Data
478 94% Start a business % #
12,252 91% Expand a business % #
246 88% Invest in education % #
4,409 64% Improve their home % #
2,024 97% Buy an asset % #
1,012 84% Pay down debts % #
Explore Azerbaijan Data

No data has been collected yet for this indicator in Kosovo.

The support of FINCA donors is vital to our efforts to understand our clients and better serve them. Please Donate to support this important work.

DONATE
1,704 70% Start a business % #
26,955 81% Expand a business % #
519 64% Invest in education % #
19,480 75% Improve their home % #
7,053 79% Buy an asset % #
2,557 63% Pay down debts % #
Explore Kyrgyzstan Data

No data has been collected yet for this indicator in Tajikistan.

The support of FINCA donors is vital to our efforts to understand our clients and better serve them. Please Donate to support this important work.

DONATE

In the rural communities we serve, a profitable farm or agricultural business is the means for many families to achieve their goals. Most clients are busy expanding their existing activities or launching a new one. Since the vast majority are home-owners, it is not surprising that the Eurasia region has the highest percentage of borrowers whose main priority is home improvement. Basic services are usually lacking in rural areas, so the quality of one's home is a major factor in the comfort and safety of their families. It also serves as an important means to store and grow their wealth over time.

View All Clients’ Goals Data

Business Activities and Profit

FINCA Loan Sectors

Eurasia Armenia Azerbaijan Kosovo Kyrgyzstan Tajikistan
33,915 19% Trade % #
43,149 24% Services % #
6,398 4% Manufacturing % #
14,165 8% Crops % #
82,468 46% Livestock % #
2,549 12% Trade % #
5,098 24% Services % #
1,062 5% Manufacturing % #
2,336 11% Crops % #
10,195 48% Livestock % #
Explore Armenia Data
5,461 21% Trade % #
8,701 34% Services % #
1,888 7% Manufacturing % #
4,542 18% Crops % #
4,925 19% Livestock % #
Explore Azerbaijan Data
- 0% Trade includes food and beverage % #
- 0% Services % #
- 0% Manufacturing % #
- 0% Crops % #
- 0% Livestock % #
Explore Kosovo Data
16,233 20% Trade % #
17,045 21% Services % #
1,623 2% Manufacturing % #
3,247 4% Crops % #
43,829 54% Livestock % #
Explore Kyrgyzstan Data
- 0% Trade % #
- 0% Services % #
- 0% Manufacturing % #
- 0% Crops % #
- 0% Livestock % #
Explore Tajikistan Data

Profit and Profit/Sales Ratio by Sector

Eurasia Armenia Azerbaijan Kosovo Kyrgyzstan Tajikistan
$7,569 29% Trade Profit/sales ratio Avg. profit
5,070 48% Services Profit/sales ratio Avg. profit
$8,061 39% Manufacturing Profit/sales ratio Avg. profit
$2,179 60% Crops Profit/sales ratio Avg. profit
$1,842 44% Livestock Profit/sales ratio Avg. profit
$4,974 40% Trade Profit/sales ratio Avg. profit
3,109 50% Services Profit/sales ratio Avg. profit
$4,601 47% Manufacturing Profit/sales ratio Avg. profit
$3,109 63% Crops Profit/sales ratio Avg. profit
$2,073 60% Livestock Profit/sales ratio Avg. profit
Explore Armenia Data
$16,653 27% Trade Profit/sales ratio Avg. profit
12,637 31% Services Profit/sales ratio Avg. profit
$9,568 51% Manufacturing Profit/sales ratio Avg. profit
$5,002 66% Crops Profit/sales ratio Avg. profit
$4,545 54% Livestock Profit/sales ratio Avg. profit
Explore Azerbaijan Data
$0 0% Trade Profit/sales ratio Avg. profit
0 0% Services Profit/sales ratio Avg. profit
$0 0% Manufacturing Profit/sales ratio Avg. profit
$0 0% Crops Profit/sales ratio Avg. profit
$0 0% Livestock Profit/sales ratio Avg. profit
Explore Kosovo Data
$5,391 27% Trade Profit/sales ratio Avg. profit
3,204 53% Services Profit/sales ratio Avg. profit
$8,493 33% Manufacturing Profit/sales ratio Avg. profit
$1,048 57% Crops Profit/sales ratio Avg. profit
$932 37% Livestock Profit/sales ratio Avg. profit
Explore Kyrgyzstan Data
$0 0% Trade Profit/sales ratio Avg. profit
0 0% Services Profit/sales ratio Avg. profit
$0 0% Manufacturing Profit/sales ratio Avg. profit
$0 0% Crops Profit/sales ratio Avg. profit
$0 0% Livestock Profit/sales ratio Avg. profit
Explore Tajikistan Data

Jobs by Sector Due to FINCA Loan

Eurasia Armenia Azerbaijan Kosovo Kyrgyzstan Tajikistan
19,944 19% Trade % #
24957 24% Services % #
5,549 5% Manufacturing % #
11,882 11% Crops % #
42,857 41% Livestock % #
561 8% Trade % #
1631 24% Services % #
573 8% Manufacturing % #
374 5% Crops % #
3,772 55% Livestock % #
Explore Armenia Data
5,753 19% Trade % #
10283 34% Services % #
2,541 8% Manufacturing % #
7,553 25% Crops % #
4,460 15% Livestock % #
Explore Azerbaijan Data
- 0% Trade % #
0 0% Services % #
- 0% Manufacturing % #
- 0% Crops % #
- 0% Livestock % #
Explore Kosovo Data
13,631 20% Trade % #
13043 19% Services % #
2,435 4% Manufacturing % #
3,955 6% Crops % #
34,625 51% Livestock % #
Explore Kyrgyzstan Data
- 0% Trade % #
0 0% Services % #
- 0% Manufacturing % #
- 0% Crops % #
- 0% Livestock % #
Explore Tajikistan Data

Eurasia Stories

FINCA Kosovo Client Shadije Asllani

Reaping the Rewards of Asparagus in Kosovo

Shadije Asllani is a successful asparagus farmer in Kosovo. She used microfinance loans from FINCA to realize her dreams.
Read Shadije's Story
Konul Khalilova is employed by a FINCA client.

A Dream in Sight

Konul Khalilova is one of two employees at a busy women’s clothing shop, owned by a FINCA Azerbaijan client. Konul is a...
Read Konul's Story
Mahkputza FINCA Kyrgyzstan client

The Impossible is Possible

With the fall of communism in Kyrgyzstan government support of the healthcare system was slashed. Doctors like Makhpuza saw their incomes plummet...
Read Makhpuza's Story

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