FINCA Results

Measuring Our Impact

Social Performance Management

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  • Approach
    • FINCA’s Mission
    • Survey Methodology
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  • Indicators
    • Financial Inclusion
    • Living Standards
    • Income & Employment
    • Women’s Empowerment
    • Clients’ Goals
  • Global Data
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      • DRC
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      • Zambia
    • Eurasia
      • Armenia
      • Azerbaijan
      • Kosovo
      • Kyrgyzstan
      • Tajikistan
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      • Ecuador
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      • Haiti
      • Honduras
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Eurasia

FINCA has operated in Eurasia since 1995. Our operations cover countries that suffer from widespread poverty, such as Tajikistan, Armenia and Kyrgyzstan, as well as others that are striving to create modern, market-led economies. In both cases, the lack of banking services is an impediment to social and economic progress.

FINCA's impact in Eurasia is particularly evident in its rural outreach and job creation indicators. Rural customers make up 65 percent of all borrowers, higher than any other region. Many of our borrowers are engaged in farming and rearing livestock. These clients use FINCA's loans to purchase seeds or fertilizer, and they pay their installments after harvesting their crops. Along they way, they employ additional workers. The average client in Eurasia employs 2.2 people (including herself). About a third of these jobs are directly attributable to FINCA loans, the highest in the FINCA network.

Explore Eurasia Data ↓

Financial Inclusion

Eurasia:
Reaching the Financially Excluded

Eurasia Armenia Azerbaijan Kosovo Kyrgyzstan Tajikistan
61% Adult population financially excluded
68,196 40% Female borrowers Kyrgyzstan has the highest female outreach in the region. % #
293,860 Total FINCA clients Georgia and Kyrgyzstan provide full banking services and their client base includes small savers as well as borrowers.
110,346 65% Borrowers in rural areas About two-thirds of our borrowers in Eurasia live in rural areas. % #
168,875 Total FINCA borrowers
55% Adult population financially excluded
9,585 35% Female borrowers % #
27,064 Total FINCA clients
11,908 44% Borrowers in rural areas Poverty is high throughout Armenia, but it is particularly acute in the more rural areas. % #
27,064 Total FINCA borrowers
Explore Armenia Data
71% Adult population financially excluded
3,967 20% Female borrowers % #
19,468 Total FINCA clients
12,070 62% Borrowers in rural areas % #
19,468 Total FINCA borrowers
Explore Azerbaijan Data
48% Adult population financially excluded
5,327 23% Female borrowers % #
22,770 Total FINCA clients
6,603 29% Borrowers in rural areas % #
22,770 Total FINCA borrowers
Explore Kosovo Data
62% Adult population financially excluded
39,318 53% Female borrowers Female outreach in Kyrgyzstan is significantly higher than the region overall (40%). % #
192,404 Total FINCA clients
61,928 84% Borrowers in rural areas Poverty in Kyrgyzstan is concentrated in rural areas, where 84% of FINCA’s clients reside. % #
73,724 Total FINCA borrowers
Explore Kyrgyzstan Data
53% Adult population financially excluded
9,999 39% Female borrowers % #
32,154 Total FINCA clients
17,836 69% Borrowers in rural areas Poverty is especially widespread in rural areas. % #
25,849 Total FINCA borrowers
Explore Tajikistan Data

Nearly 6 out of 10 adults lack access to a bank account in Eurasia, Financial exclusion is worse for women, the poor, and people in rural areas. More than any other region, FINCA Eurasia has established a presence in rural communities, offering services that are tailored to the needs of farmers. About two-thirds of our borrowers are from rural areas, where FINCA's credits for agriculture and livestock help them to purchase inputs and hire the workers they need for expansion.

View All Financial Inclusion Data

Living Standards

Eurasia:
Quality of Life

Eurasia Armenia Azerbaijan Kosovo Kyrgyzstan Tajikistan
24,555 15% Client homes without water % #
1,254 1% Client homes without electricity % #
96,899 57% Client homes without access to Internet % #
5,665 3% Clients who don’t own their home % #
8,816 5% Head of household with primary education or less % #
4,330 16% Client homes without water % #
0 0% Client homes without electricity % #
7,849 29% Client homes without access to Internet Internet access in Armenia has been improving over the past few years, and is actually higher in Armenia than in the region overall. % #
812 3% Clients who don’t own their home % #
0 0% Head of household with primary education or less % #
Explore Armenia Data
5,451 28% Client homes without water % #
0 0% Client homes without electricity % #
11,291 58% Client homes without access to Internet % #
195 1% Clients who don’t own their home % #
575 3% Head of household with primary education or less % #
Explore Azerbaijan Data
2,960 13% Client homes without water Water quality is a common problem for rural households, which often rely on domestic wells with inadequate sanitation systems. % #
0 0% Client homes without electricity % #
4,554 20% Client homes without access to Internet % #
455 2% Clients who don’t own their home % #
6,216 27% Head of household with primary education or less This is 10x the regional average. Lower levels of education are especially common among women. % #
Explore Kosovo Data
1,474 2% Client homes without water Although the population’s access to safe drinking water improved significantly during last decade, there are huge disparities among regions in the country. % #
737 1% Client homes without electricity % #
53,819 73% Client homes without access to Internet This is about 20 percentage points higher than in the overall region (55%). % #
3,686 5% Clients who don’t own their home % #
681 1% Head of household with primary education or less % #
Explore Kyrgyzstan Data
10,340 40% Client homes without water Outside of Africa, only Afghanistan has a higher share of customers without this basic service. % #
517 2% Client homes without electricity % #
19,387 75% Client homes without access to Internet This is 20 percentage points higher the regional average. Internet penetration is constrained by a limited reach of the telcom sector, the high cost of access, and widespread poverty. % #
517 2% Clients who don’t own their home % #
1,344 5% Head of household with primary education or less % #
Explore Tajikistan Data

FINCA's clients in Eurasia generally enjoy better living standards than the other regions where we work. Electricity is more widely available and most adults have more than a primary education. There are, however, instances of acute hardship in certain countries, such as the lack of clean water in Azerbaijan and Tajikistan. Meanwhile, about a fourth of our clients' households in Kosovo are headed by someone with less than a secondary education. This problem not only poses daily challenges; it also undermines the family's ability to improve their quality of life over time.

View All Living Standards Data

Income & Employment

Eurasia:
Income & Employment

Eurasia Armenia Azerbaijan Kosovo Kyrgyzstan Tajikistan
$3,842 44% Average annual profit profit as a % of average sales % #
2.4 Average # of employees per client enterprise
284,633 People employed in FINCA-funded enterprises
93,628 33% Employees hired due to FINCA loan % #
237,415 84% Wages paid above the poverty line % #
$2,910 55% Average annual profit % #
1.7 Average # of employees per client enterprise
46,913 People employed in FINCA-funded enterprises
8,807 19% Employees hired due to FINCA loan % #
37,530 80% Wages paid above the poverty line % #
Explore Armenia Data
$10,348 42% Average annual profit % #
1.8 Average # of employees per client enterprise
35,292 People employed in FINCA-funded enterprises
23,338 66% Employees hired due to FINCA loan % #
31,869 90% Wages paid above the poverty line % #
Explore Azerbaijan Data

No data has been collected yet for this indicator in Kosovo.

The support of FINCA donors is vital to our efforts to understand our clients and better serve them. Please Donate to support this important work.

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Explore Kosovo Data
$2,466 40% Average annual profit % #
2.7 Average # of employees per client enterprise
202,428 People employed in FINCA-funded enterprises
61,483 30% Employees hired due to FINCA loan % #
168,015 83% Wages paid above the poverty line % #
Explore Kyrgyzstan Data

No data has been collected yet for this indicator in Tajikistan.

The support of FINCA donors is vital to our efforts to understand our clients and better serve them. Please Donate to support this important work.

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Explore Tajikistan Data

Explore FINCA Loan Sectors

The enterprises financed by FINCA employ just over 2 people each, including the owner. Our clients attribute about a third of total employment in their businesses directly to the help of FINCA's loans. Even better, their firms and their farms are earning a healthy profit -- 46 percent on average. This means that our clients are able to pay a living wage to their workers. Eighty-two percent of employees in these businesses are being paid wages above the national poverty line, showing that the impact of financial services can be felt in many more families than those of our clients alone.

View All Income & Employment Data

Women’s Empowerment

Eurasia:
Empowering Women

Eurasia Armenia Azerbaijan Kosovo Kyrgyzstan Tajikistan
68,196 40% Female borrowers Kyrgyzstan has the highest female outreach in the region. % #
23,017 14% Clients with female-headed household % #
49,242 29% Households with female as main earner % #
46,596 38.7% Businesses run by women % #
168,322 42% Women employed by enterprises Avg. #
119,362 39% Jobs created by women % #
9,585 35% Female borrowers % #
9,585 35% Female borrowers % #
3,801 14% Clients with female-headed household % #
6,588 24% Households with female as main earner % #
7,307 27.0% Businesses run by women % #
20,839 44% Women employed by enterprises Avg. #
8,913 19% Jobs created by women % #
Explore Armenia Data
3,967 20% Female borrowers % #
3,967 20% Female borrowers % #
1,461 8% Clients with female-headed household % #
2,524 13% Households with female as main earner % #
6,113 31.4% Businesses run by women % #
11,291 32% Women employed by enterprises Avg. #
11,258 32% Jobs created by women % #
Explore Azerbaijan Data
5,327 23% Female borrowers % #
5,327 23% Female borrowers % #
1,967 9% Clients with female-headed household % #
3,605 16% Households with female as main earner % #
Explore Kosovo Data
39,318 53% Female borrowers Female outreach in Kyrgyzstan is significantly higher than the region overall (40%). % #
39,318 53% Female borrowers Female outreach in Kyrgyzstan is significantly higher than the region overall (40%). % #
9,161 12% Clients with female-headed household % #
28,793 39% Households with female as main earner % #
33,176 45.0% Businesses run by women % #
87,732 43% Women employed by enterprises Avg. #
99,190 49% Jobs created by women % #
Explore Kyrgyzstan Data
9,999 39% Female borrowers % #
9,999 39% Female borrowers % #
6,627 26% Clients with female-headed household % #
7,732 30% Households with female as main earner % #
Explore Tajikistan Data

Many of our female clients in Eurasia are the main breadwinner in their household. Besides providing for their families, they are creating jobs for others in their community, FINCA's impact on the economic participation of women is especially evident in Kyrgyzstan, where about 50 percent of the total employment is created by women. Owning a business and hiring workers enhances women's status in their communities and shows that they are not just the beneficiaries of grassroots economic growth -- they are its drivers as well.

View All Women’s Empowerment Data

Clients’ Goals

Goals Set By FINCA Borrowers
Goals Met By FINCA Borrowers
Eurasia Armenia Azerbaijan Kosovo Kyrgyzstan Tajikistan
3,765 4% Start a business % #
48,857 39% Expand a business % #
1,520 1% Invest in education % #
35,019 25% Improve their home The second most important goal is to improve their homes. % #
12,737 9% Buy an asset % #
8,147 6% Pay down debts % #
1,164 4% Start a business % #
8,390 31% Expand a business % #
568 2% Invest in education % #
6,171 23% Improve their home % #
3,031 11% Buy an asset % #
3,545 13% Pay down debts % #
Explore Armenia Data
389 2% Start a business % #
10,240 53% Expand a business % #
214 1% Invest in education % #
5,256 27% Improve their home % #
1,596 8% Buy an asset % #
915 5% Pay down debts % #
Explore Azerbaijan Data

No data has been collected yet for this indicator in Kosovo.

The support of FINCA donors is vital to our efforts to understand our clients and better serve them. Please Donate to support this important work.

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Explore Kosovo Data
2,212 3% Start a business % #
30,227 41% Expand a business % #
737 1% Invest in education % #
23,592 32% Improve their home % #
8,110 11% Buy an asset % #
3,686 5% Pay down debts % #
Explore Kyrgyzstan Data

No data has been collected yet for this indicator in Tajikistan.

The support of FINCA donors is vital to our efforts to understand our clients and better serve them. Please Donate to support this important work.

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Explore Tajikistan Data
Eurasia Armenia Azerbaijan Kosovo Kyrgyzstan Tajikistan
2,449 68% Start a business % #
37,544 75% Expand a business % #
778 59% Invest in education % #
22,565 63% Improve their home % #
8,874 69% Buy an asset % #
4,654 62% Pay down debts % #
535 46% Start a business % #
3,713 44% Expand a business % #
118 21% Invest in education % #
1,507 24% Improve their home % #
924 30% Buy an asset % #
1,560 44% Pay down debts % #
Explore Armenia Data
365 94% Start a business % #
9,347 91% Expand a business % #
187 88% Invest in education % #
3,364 64% Improve their home % #
1,544 97% Buy an asset % #
772 84% Pay down debts % #
Explore Azerbaijan Data

No data has been collected yet for this indicator in Kosovo.

The support of FINCA donors is vital to our efforts to understand our clients and better serve them. Please Donate to support this important work.

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1,548 70% Start a business % #
24,484 81% Expand a business % #
472 64% Invest in education % #
17,694 75% Improve their home % #
6,407 79% Buy an asset % #
2,322 63% Pay down debts % #
Explore Kyrgyzstan Data

No data has been collected yet for this indicator in Tajikistan.

The support of FINCA donors is vital to our efforts to understand our clients and better serve them. Please Donate to support this important work.

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In the rural communities we serve, a profitable farm or agricultural business is the means for many families to achieve their goals. Most clients are busy expanding their existing activities or launching a new one. Since the vast majority are home-owners, it is not surprising that the Eurasia region has the highest percentage of borrowers whose main priority is home improvement. Basic services are usually lacking in rural areas, so the quality of one's home is a major factor in the comfort and safety of their families. It also serves as an important means to store and grow their wealth over time.

View All Clients’ Goals Data

Special Topics

FINCA Loan Sectors

Eurasia Armenia Azerbaijan Kosovo Kyrgyzstan Tajikistan
31,117 18% Trade % #
40,185 24% Services % #
5,994 4% Manufacturing % #
13,188 8% Crops % #
79,426 47% Livestock % #
3,248 12% Trade % #
6,495 24% Services % #
1,353 5% Manufacturing % #
2,977 11% Crops % #
12,991 48% Livestock % #
Explore Armenia Data
4,166 21% Trade % #
6,639 34% Services % #
1,441 7% Manufacturing % #
3,465 18% Crops % #
3,757 19% Livestock % #
Explore Azerbaijan Data

No data has been collected yet for this indicator in Kosovo.

The support of FINCA donors is vital to our efforts to understand our clients and better serve them. Please Donate to support this important work.

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Explore Kosovo Data
14,745 20% Trade % #
15,482 21% Services % #
1,474 2% Manufacturing % #
2,949 4% Crops % #
39,811 54% Livestock % #
Explore Kyrgyzstan Data

No data has been collected yet for this indicator in Tajikistan.

The support of FINCA donors is vital to our efforts to understand our clients and better serve them. Please Donate to support this important work.

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Explore Tajikistan Data

Profit and Profit/Sales Ratio by Sector

Eurasia Armenia Azerbaijan Kosovo Kyrgyzstan Tajikistan
$7,121 30% Trade Profit/sales ratio Avg. profit
4,709 49% Services Profit/sales ratio Avg. profit
$7,791 39% Manufacturing Profit/sales ratio Avg. profit
$2,152 60% Crops Profit/sales ratio Avg. profit
$1,774 45% Livestock Profit/sales ratio Avg. profit
$4,974 40% Trade Profit/sales ratio Avg. profit
3,109 50% Services Profit/sales ratio Avg. profit
$4,601 47% Manufacturing Profit/sales ratio Avg. profit
$3,109 63% Crops Profit/sales ratio Avg. profit
$2,073 60% Livestock Profit/sales ratio Avg. profit
Explore Armenia Data
$16,653 27% Trade Profit/sales ratio Avg. profit
12,637 31% Services Profit/sales ratio Avg. profit
$9,568 51% Manufacturing Profit/sales ratio Avg. profit
$5,002 66% Crops Profit/sales ratio Avg. profit
$4,545 54% Livestock Profit/sales ratio Avg. profit
Explore Azerbaijan Data

No data has been collected yet for this indicator in Kosovo.

The support of FINCA donors is vital to our efforts to understand our clients and better serve them. Please Donate to support this important work.

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$5,391 27% Trade Profit/sales ratio Avg. profit
3,204 53% Services Profit/sales ratio Avg. profit
$8,493 33% Manufacturing Profit/sales ratio Avg. profit
$1,048 57% Crops Profit/sales ratio Avg. profit
$932 37% Livestock Profit/sales ratio Avg. profit
Explore Kyrgyzstan Data

No data has been collected yet for this indicator in Tajikistan.

The support of FINCA donors is vital to our efforts to understand our clients and better serve them. Please Donate to support this important work.

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Jobs by Sector Due to FINCA Loan

Eurasia Armenia Azerbaijan Kosovo Kyrgyzstan Tajikistan
17,485 19% Trade % #
21771 23% Services % #
4,881 5% Manufacturing % #
9,831 11% Crops % #
39,660 42% Livestock % #
714 8% Trade % #
2079 24% Services % #
731 8% Manufacturing % #
476 5% Crops % #
4,807 55% Livestock % #
Explore Armenia Data
4,389 19% Trade % #
7845 34% Services % #
1,938 8% Manufacturing % #
5,762 25% Crops % #
3,403 15% Livestock % #
Explore Azerbaijan Data

No data has been collected yet for this indicator in Kosovo.

The support of FINCA donors is vital to our efforts to understand our clients and better serve them. Please Donate to support this important work.

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12,381 20% Trade % #
11847 19% Services % #
2,212 4% Manufacturing % #
3,593 6% Crops % #
31,451 51% Livestock % #
Explore Kyrgyzstan Data

No data has been collected yet for this indicator in Tajikistan.

The support of FINCA donors is vital to our efforts to understand our clients and better serve them. Please Donate to support this important work.

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Eurasia Stories

FINCA Kosovo Client Shadije Asllani

Reaping the Rewards of Asparagus in Kosovo

Shadije Asllani is a successful asparagus farmer in Kosovo. She used microfinance loans from FINCA to realize her dreams.
Read Shadije's Story
Konul Khalilova is employed by a FINCA client.

A Dream in Sight

Konul Khalilova is one of two employees at a busy women’s clothing shop, owned by a FINCA Azerbaijan client. Konul is a...
Read Konul's Story
Mahkputza FINCA Kyrgyzstan client

The Impossible is Possible

With the fall of communism in Kyrgyzstan government support of the healthcare system was slashed. Doctors like Makhpuza saw their incomes plummet...
Read Makhpuza's Story

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